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Case Controllers
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UA 30 Family
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FAQ Case Controllers UA 30 Rx
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UA 30 Rx: Controllers are not detected!

UA 30 Rx: Controllers are not detected!

Check whether the COM2 port of the CI 3000 / CI 300 store computer has been configured correctly. The COM2 port must be configured for this using the menu 6-1-9 of the store computer: A check mark for "UA30/Dixel" must be set there. 
If this menu item is not present on the menu 6-1-9, the firmware of the store computer is out of date. Please contact the manufacturer and request the current firmware for the store computer. 

UA 30 Rx: Controllers are not detected!

Check whether the COM2 port of the CI 3000 / CI 300 store computer has been configured correctly. The COM2 port must be configured for this using the menu 6-1-9 of the store computer: A check mark for "UA30/Dixel" must be set there. 
If this menu item is not present on the menu 6-1-9, the firmware of the store computer is out of date. Please contact the manufacturer and request the current firmware for the store computer. 

UA 30 Rx: Controllers are not detected!

Check whether the COM2 port of the CI 3000 / CI 300 store computer has been configured correctly. The COM2 port must be configured for this using the menu 6-1-9 of the store computer: A check mark for "UA30/Dixel" must be set there. 
If this menu item is not present on the menu 6-1-9, the firmware of the store computer is out of date. Please contact the manufacturer and request the current firmware for the store computer. 
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